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Contact Us

We're here to help. Reach out to us with any questions or concerns.

Get in Touch

Have questions about our services? Need help with your account? Our team is ready to assist you.

Phone

Customer Service: +1 (855)-336-0560

Technical Support: +1 (855)-336-0560

Email

General Inquiries: info@communitykredit.com

Customer Support: support@communitykredit.com

Address

19 Corporate Woods Boulevard, Albany, NY 12211, United States

Hours of Operation

Monday - Friday: 9:00 AM - 8:00 PM EST

Saturday: 10:00 AM - 6:00 PM EST

Sunday: Closed

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Visit Our Locations

Find a Community Credit branch or ATM near you.

Headquarters

19 Corporate Woods Boulevard, Albany, NY 12211, United States

Frequently Asked Questions

Find quick answers to common questions, or visit our FAQ page for more information.

You can report a lost or stolen card by calling our 24/7 customer service line at +1 (855)-336-0560 or by logging into your online banking account and selecting the "Card Services" option.

Log into your online banking account, go to "Settings," and select "Security." From there, you can change your password by following the prompts.

Contact our fraud department immediately at +1 (855)-336-0560. They are available 24/7 to assist you with any suspicious activity on your account.